Register

La Bottega S.p.a.
Via Marco Polo, 2 - 60012 Trecastelli (AN), ITALY - Tel. +39 071791191 - fax +39 0717911999
www.labottega.com - e-mail: info@labottega.com – PEC public certified e-mail: labottegaspa@pec.labottega.com
VAT No. 00827450420 - Economic and Administrative Directory AN. No. 93069
WAREHOUSES: Via dell'Industria, 4 - 60010 Ostra (AN) -Tel. +39 0716888701 - fax +39 0716888728

GENERAL TERMS AND CONDITIONS FOR B2B ONLINE SELLING - La Bottega S.p.a.

1. Scope.
1.1. These general terms and conditions of sale (“Terms and Conditions”) apply to all sales/supply contracts for products marketed by La Bottega S.p.A. (“LAB” or “Seller”) purchased by the customer (“Buyer”) through the website www.labottega.com (“Website”), reserved for commercial relationships known as B2B (i.e.: Business to Business). The Buyer must examine these Terms and Conditions made available by LAB in the specific “General Terms and Conditions of Sale” section of the Website before making any purchases. For the purposes of these Terms and Conditions, the Buyer and the Seller are jointly referred to as the “Parties”.
1.2. Taking priority over any other agreement, the contract for sale/supply of goods between the Parties (“Contract”) shall be governed exclusively by these Terms and Conditions.
1.3 The Terms and Conditions may be amended at any time. Any amendments and/or new general terms and conditions shall be in force from the moment they are published in the “General Terms and Conditions of Sale” section of the Website. For that reason, we ask Buyers to regularly check the Website for publication of the most up-to-date Terms and Conditions. It shall be understood that the Terms and Conditions applicable are those in force at the date when the purchase order is sent by the Buyer.
1.4 LAB does not sell to consumers (natural persons), as defined by Legislative Decree 206/2005.

2. Registering and personal page.
2.1. In order to make purchases through the Website, registration on the Website is necessary, creating an account and approving the Terms and Conditions. Failure to accept the Terms and Conditions makes registering on the Website and, therefore, purchasing LAB products impossible. Registering on the Website is free of charge.
2.2. The Buyer guarantees that the information provided during registration on the Website is complete, correct and true and agrees to protect and hold harmless LAB against any damages, compensation obligations and/or penalty that may derive from and/or be in any way related to a breach by the Buyer of the rules on registration on the Website or how log-in information is kept.
2.3 The Buyer is exclusively responsible for access to the Website using the log-in information and is directly responsible for any damage or detriment to LAB or to third parties as a result of improper use, loss, misappropriation by others or failure to appropriately protect the secrecy of their log-in information. All operations carried out using the log-in information are considered to have be performed by the Buyer to which the log-in information relates.
2.4 Each user can only register once. Multiple registrations will be deleted by LAB.
2.5 The Buyer will be able to delete their Website registration at any time by sending an email to the following address eushop@labottega.com.

3. Information intended for concluding the contract.
3.1. Information about LAB products is published on the Website.
3.2. In accordance with Legislative Decree No. 70 of 9 April 2003, potential Buyers are informed that in order to submit a purchase proposal they will have to follow the procedure indicated on the Website, which allows – before actually sending the order form – identification and correction of any data entry errors.
3.3. Once the purchase proposal has been sent, LAB will process the request, check receipt of payment for the products being purchased and, if the purchase proposal is accepted, will e-mail the Buyer a confirmation that the order has been logged containing: the summary of information relating to the features of the product purchased, detailed indication of the price, payment method used, delivery charges and any additional costs.

4. Concluding the Contract.
4.1. By electronically sending the order, the Buyer submits an irrevocable proposal to purchase the products selected in the basket, expressly requesting execution even without prior acceptance.
4.2. LAB has the right to accept or reject the proposal, or to partly accept it relative to the quantity indicated, notifying the Buyer of this within 2 working days of the date of sending the order, even by e-mail to be sent to the address indicated by the Buyer at the time of registering.

5. Availability of products.
5.1. The products offered on the Website are limited in number.
5.2 The availability of products is generally indicated on the Website and updated as often as possible. The Parties consider that frequency sufficient to guarantee reliable information, however, the Parties acknowledge that it is possible for a product to be shown as available on the Website even when it is not actually available. In this case the Buyer will receive an -mail from LAB informing it that the product is unavailable and therefore the contract will not be completely or partly concluded.

6. Delivery timescales.
6.1. The product purchased is delivered to the Buyer exclusively in the following territories: European Union, United Kingdom, Switzerland, Norway, Russia, Turkey, Armenia; Azerbaijan; Belarus; Georgia; Kazakhstan; Kyrgyzstan; Moldavia; Tajikistan; Turkmenistan; Ukraine; Uzbekistan (subject to written agreements indicating otherwise), only after having received confirmation of successful payment of the total amount due.
6.2. LAB makes every reasonable effort to deliver products within the timescales indicated, however, they must be considered purely guidelines and not binding. Therefore, it shall be understood that LAB will not in any way be liable for delay in delivery.
6.3. Orders will be processed by LAB exclusively on weekdays, from Monday to Friday, excluding weekends and official holidays and/or company non-working days. In any case, the maximum deadline for execution of each order accepted and/or confirmed is set as approximately 15 (fifteen) days from the time the order confirmation is sent, excluding the time taken for transportation to the destination.
6.4. At the time of completing the order, the Buyer will have the right to select the delivery method, directly collecting the products from the LAB factory under its own responsibility and at its own expense, or assigning LAB on its behalf the task of shipping the products using a carrier identified by the latter and with the costs to be paid by the Buyer.

7. Delivery terms and transfer of risk.
7.1. Supplies of products will be delivered EXW (“Ex Works”) - Incoterms ICC 2010.
7.2. The Seller agrees to promptly inform the Buyer of the date when the supply will be made available to the Buyer (“Date”).
7.3. The Seller or its representative shall only load the Products on the vehicle sent by the Buyer or arranged by LAB on behalf of the Buyer, under the direction and in accordance with the instructions of the carrier and, in any case, the Buyer being responsible for any costs, risk and charges. Subject to documented and reasonable motives, communicated in advance, the Buyer agrees to collect the products on the Date and, in any case, not later than three days after the Date.
7.4. The products will remain the property of LAB until the Buyer has completed payment of the purchase price and any additional costs.

8. Failure to collect the Products.
8.1. If the Buyer does not collect the Products by the Date, the Seller will be entitled to: (i) issue the invoice relating to the uncollected supply, if it has not already been issued, and (ii) demand full payment for the supply if said payment has not already been made.
8.2. Should products ordered not be collected after the Date, the Seller, after sending written notice that the products must be collected within five working days, shall have the right to: (i) use the products as it sees fit or (ii) dispose of the products, at the expense and under the responsibility of the Buyer.

9. Prices and Payments.
9.1. The prices published on the Website are expressed in Euros. Unless otherwise agreed, the prices do not include: any tax, duty, tariff, expenditure and/or charge in any way applicable, whether directly and/or indirectly, on the sale, supply, shipment, delivery and use of the products including, but not limited to, VAT (or other similar taxes) and customs duties for imports/exports.
9.2. Payment for the products purchased may be made exclusively using the following payment methods, described in more detail on the Website:
- Credit cards of payment circuits [∙];
- PayPal.
9.3. Payment will not be taken from the Buyer's credit card at the time of ordering. Payment will only be taken after (i) verification of the credit card details and (ii) authorisation of the payment by the credit card issuer.
9.4. If payment cannot be taken successfully, LAB will have the right, including but not limited to, (i) to withdraw from the Contract for the products not yet delivered and/or (ii) to make execution of the order in progress conditional on payment of the amount owed; (iii) to suspend execution of other orders from the same Buyer.
9.5. In every case of delayed payment, the Seller shall have the right to default interest, as envisaged by Legislative Decree 231/2002, without prejudice to the right to compensation for greater damage.
9.6. LAB reserves the right to block non-complying Buyers from using the purchasing functions on the Website, notifying the Buyers of this by e-mail.
9.7. In the case of delayed delivery of the products attributable to the Buyer, the Buyer shall be exclusively responsible for any price increases that may occur after the order confirmation has been issued.

10. Guarantee.
10.1. The Seller guarantees for a period of 12 months after Ex Works delivery that the products will comply with the regulatory provisions and rules in force under Italian law and that they comply with the specifications indicated on the Website and are free of production defects and faults (“Guarantee”).
10.2. The Guarantee does not cover defects and/or faults and/or non-conformities that may arise as a result of transportation, improper use or storing/keeping products in a way that does not comply with the instructions supplied by LAB or in any case is unsuitable or negligent, imprudent and inept, relative to the nature and characteristics of the products.
10.3. Furthermore, the Seller guarantees that the cosmetic products will retain their qualities and specifications until their expiry date indicated on the package or, if not shown, understood to be a period of 30 months, provided that the cosmetic products are kept strictly according to the Seller's instructions provided at the time of delivery and also indicated on the Website on the product description page. It shall be understood that the burden of proof relating to the above-mentioned circumstance lies with the Buyer (“Product Life Guarantee”).
10.4. Without prejudice to the above, the only remedy available to the Buyer in the case of products covered by the Guarantee and/or by the Product Life Guarantee is repair, where possible, or replacement of the products at the Seller's expense.
10.5. The Seller reserves the right to examine any products claimed to be defective and/or faulty and/or non-conforming, in order to assess whether or not the defects, faults and/or non-conformities claimed by the Buyer exist and whether or not cover is provided under the Guarantee or the Product Life Guarantee. At the same time as reporting defects, faults and/or non-conformities, the Buyer must provide any information, photographs and documents useful for the above-mentioned assessment, even using the Transport Document number to identify the consignment involved, and making the products available to the Seller and/or to third parties appointed by the Seller for the appropriate checks. In any case, the return of products, of any kind, must be approved in advance by the Seller.
10.6. Any other form of guarantee, whether expressed or tacit, including for example any legal guarantee, is understood to be excluded and replaced by these Terms and Conditions.

11. Complaints.
11.1. The Buyer must indicate on the Transport Document and report to the Seller obvious defects and/or faults and/or non-conformities detected in the products within eight days of the delivery.
11.2. Any further, hidden defects, which may be encountered at the time of use of the products, must be reported by the Buyer to the Seller strictly no later than eight days after their discovery, and in any case not later than 12 months after delivery of the products by the Seller.
11.3. Complaints must be made to the Seller in writing, by means of a message sent via PEC public certified e-mail to the account of the Seller's factory, or sent by registered letter with advice of delivery to the Seller's factory.
11.4. In the absence of complaints made in the forms and by the deadlines indicated above, the products will be considered to have been unconditionally accepted.

12. Exclusion and limitation of liability.
12.1. Under no circumstances may the Seller be held directly or indirectly liable for incidental or consequential damages or indirect damages of any kind, or for any detriment and/or charge suffered by the Buyer relative to performance of the contract, such as, by way of example only and without being limiting: (i) lost profits, expenditure, data, deals, revenues, opportunities, contracts, goodwill, (ii) loss of earnings and production stoppages, (iii) image and reputational damage.
12.2. The Buyer expressly states that it accepts that the Seller's liability to the Buyer, deriving from and/or relative to the contract for the supply of products cannot exceed the value of the individual supply relative to which the claim arose.

13. Force majeure.
13.1. The Seller is not liable with relation to the Buyer in the event of non-fulfilment of the Contract, including failure to complete delivery, deriving from cases of force majeure, such as, by way of example only, late or no delivery by the Seller's suppliers, strikes, acts of terrorism, power cuts, war (even undeclared), embargoes, uprisings or rebellions, fire, sabotage, natural disasters, measures by government authorities (e.g.: international sanctions), lockouts.
13.2. In these cases the Parties will begin negotiations in good faith and with a spirit of cooperation in order to assess conditions for continuing the relationships and fulfilling the Contract.

14. Early termination and changes in the Buyer's situation.
14.1. Both of the Parties have the right to terminate the Contract with immediate effect, sending notification of this via PEC public certified e-mail or by registered letter with advice of delivery, if the other party is in serious breach of the obligations deriving from the Contract and cannot resolve the breach or, despite being able to resolve it, does not do so within fifteen days of receiving the notice referred to in art. 1454 of the Civil Code.
14.2. In any case, without prejudice to the right to damages, the Seller shall have the right to suspend and/or terminate the supply Contract(s) with the Buyer, sending notification of this via PEC public certified e-mail or by registered letter with advice of delivery, if (i) the Buyer is being wound up or is subject to any insolvency proceedings (in these cases without prejudice to the rights of the proceedings); (ii) there is reason to believe that the Buyer's assets and financial situation are such that they may prevent it from meeting its contractual obligations or the Buyer, or the Buyer's major shareholders, implement corporate operations that may even potentially harm the Companies, reduce the guarantees in favour of the Companies and/or change the company's production capacity and requirements.
14.3. The provisions relating to the Guarantee, limitation of liability, intellectual property, confidentiality and obligations after the Contract has ended, will be effective even after the Contract has ended or expired.

15. Privacy and confidentiality.
15.1. By signing the Terms and Conditions, the Buyer states its acceptance of the processing of personal data as envisaged in the Seller's information notice, which can be consulted at this link http:// shop.labottega.com/it/privacy.

16. Intellectual property.
16.1. LAB and/or its licensors are the sole, exclusive owners of the trademarks on the products supplied.
16.2. The Buyer agrees not to use, register or have anyone else register any trademark, name or brand that is identical or similar to the trademark owned by LAB or its licensors.
16.3. The Buyer agrees not to alter, modify or remove any reference or indication relative to the trademarks owned by LAB or its licensors applied on the packaging or the labels of the products supplied, without the prior written consent of the Seller. The Buyer also undertakes not to apply any other name, symbol, trademark or brand on the products supplied or their packaging, except what is expressly required by the applicable law.
16.4. In addition, the Buyer expressly acknowledges that any design, intellectual property rights, know-how, trade secret, technical data, information, documentation, model, drawing, invention, formula, samples or any other industrial and/or intellectual property rights relating to the products supplied are the exclusive property of LAB or its licensors and are used by LAB under licence (“IP rights”).
16.5. The Buyer undertakes not to engage in any conduct or perform any action that is incompatible with ownership or use of the IP rights and not to transfer, licence or in general authorise anyone to use the IP rights for any reason.
16.6. The Buyer agrees to immediately inform LAB of any infringement, current or potential, of any intellectual property rights or any other right of LAB or its licensors, which the Buyer becomes aware of or should reasonably be aware of. LAB may take any action that it deems appropriate concerning such infringement, and the Buyer must fully cooperate with such action. The Buyer will not have the right to receive any compensation or damages obtained by LAB as a result of its own initiative in fighting said infringement.
16.7. The Buyer is not awarded, explicitly or implicitly, any licence relative to the IP rights.

17. Suspension of the service
17.1 The Seller reserves the right to temporarily suspend, without prior notice, the supply of selling services on the Website for the time strictly necessary for technical work needed and/or appropriate for improving the quality of those same services.
17.2 LAB may interrupt provision of the online selling service at any time based on well-founded security reasons or if breaches of confidentiality are discovered, informing the user of this.

18. Governing law. Jurisdiction.
18.1. In accordance with the Terms and Conditions and the Contract the laws applicable are those of Italy, with the express exclusion of the 1980 Vienna Convention.
18.2. For any dispute that may arise relating to the interpretation and validity of the Terms and Conditions and fulfilment of the Contract, the Parties hereby submit to the exclusive jurisdiction of the Law Court of Ancona, without prejudice to the Seller's right to act before the Law Court of the place where the Buyer's registered office is located.

19. Final provisions.
19.1. If one or more clauses of the Contract is invalid or ineffective, this shall not invalidate the remainder of the Contract. When a clause of the Contract that is invalid or ineffective would be valid or effective following the elimination and/or amendment of certain provisions, those provisions will be applied with the amendment(s) necessary in order to render the clause both valid and effective.
19.2. Any tolerance by the Seller of Buyer non-fulfilment and/or breaches shall not prevent the Seller from exercising the rights envisaged in the Terms and Conditions.

PRIVACY POLICY
Information concerning the protection and use of personal data

NOTICE REGARDING THE PROCESSING OF PERSONAL DATA THROUGH THIS WEBSITE

Here below we provide information on the processing of personal data collected upon interaction with the website based on URL https://www.labottega.com.

Should you leave the https://www.labottega.com domain to visit other websites, links to which may be included in the web pages published on https://www.labottega.com, you should refer to the personal data protection information on those other websites.

Data controller
The Data Controller is LA BOTTEGA DELL'ALBERGO S.P.A., registered office VIA MARCO POLO 2, TRECASTELLI (AN) – 60012, Telephone: 071 791191, certified email address labottegaspa@pec.labottega.com.

Types of data collected

PERSONAL DATA GENERATED WHILE BROWSING ON THE WEBSITE
The computer systems and software employed for the functioning of the website are able to acquire personal data.

This data category includes: IP addresses; domain names of computers used by users connecting with the site; URI (Uniform Resource Identifier) addresses of requested resources; time of the request; method used to submit the request to the server; size of the file obtained in response; numerical code indicating the status of the server response (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment.

The https://www.labottega.com/ website also uses cookies.

Cookies are computer files or partial data comprising text strings that can be saved on your computer (or on other devices enabled to browse the Internet) when you visit a website.

A cookie usually contains the name of the website that it originates from, its duration (how long it will remain on your device) and a value, which is usually a randomly generated unique number.

Some cookies are strictly necessary for the website to function, others optimize its performance and offer a better user experience, and yet others are used to collect data relating to the user's website browsing behaviour.

Cookies have a precise duration, and on this basis are categorised into:

- persistent: when the browser is closed they are not destroyed but remain up to a pre-set expiry date;

- session: they are destroyed each time the browser is closed.

Technical cookies are needed for the correct operation of some areas of the site or to improve the user browsing experience.

In the absence of these cookies, the site or some parts of it might not function as envisaged.

The technical cookies on this website have the purpose of improving browsing of the site itself; remember to give your consent to the use of cookies to avoid the need to request authorisation each time you open a web page.

Analytical cookies are used to collect information on use of the site and gather aggregated data on the number and browsing behaviour of users who have visited the site.

Third-party cookies are used to integrate software products and functions from third-parties, such as third-party domains, and from partner sites offering functionality within the pages of the site.

The various web browsers can be set to not accept third-party cookies; to do this please read your browser’s instructions, for example by clicking on “Guide” or “Help” in the relevant menu.

The majority of Internet browsers are initially set to automatically accept cookies.

It is possible to change these settings to block cookies or to receive notifications about cookies sent to your device.

To disable the use of cookies (totally, individually or from third parties) or to delete any cookie files already on your computer, read your browser’s instructions, for example by clicking on “Guide” or “Help” in the relevant menu.

Further information on cookies and how to manage them can be found by going to www.aboutcookies.org.

A list of cookies installed by the http://www.labottega.com/ website is shown below.

_WEBSOLUTE_BI_: persistent technical cookie Lasts 7 days.

_cookiepolicy: persistent technical cookie Lasts 24 hours.

ASP.NETSessionld: technical session cookie. Lasts until closure of the browser.

Google Tag manager, Google Analytics and Double Click: persistent cookies necessary for services by third parties. Last 2 years.

Consent.

By browsing within the website https://www.labottega.com the user is considered to have authorised the use of cookies and other personal data derived from the use of internet software and protocols, also considering the presence of elements of discontinuity in browsing (banners) that warn the visitor of this processing of his/her personal data, enabling him/her to express his/her consent, to receive more information and to therefore set his/her own preferences.

How to disable cookies by configuring the browser

The main browsers enable users to change the management of cookies.

For more information about cookies or their management and deletion, visit the website https://www.aboutcookies.org for a detailed guide.

PERSONAL DATA PROVIDED DIRECTLY BY THE DATA SUBJECT
Visitors to the website have the right to provide their personal data directly: email, first name, surname, tax code, company details such as company name and VAT number, telephone number, address, city, province, post code.
Users accept responsibility for the Personal Data of third parties published or shared via email or contact form and guarantee that they have the right to communicate or disseminate these, freeing the Owner of any liability to third parties.

Data processing for the purposes of access to, registration on and purchasing from the website.

The processing of personal data must be legitimised by one of the legal bases of the legislation in force regarding the protection of personal data as described below.

a) The establishment and execution of contractual relationships and consequent obligations, including communications regarding to services (for example to proceed with after-sales services)

The Company may process your contact details to pursue the possible setting up and execution of contractual relationships, to provide the services requested and to respond to notifications and complaints.

The Company may also use your contact details, and your email address in particular, to provide information regarding the service.

Basis for processing: the fulfilment of contractual obligations.

The provision of data is obligatory to be able to manage the contractual relationship; without this we will not be able to proceed.

b) Operations management and purposes closely related to this for access to the website, in particular to its restricted areas.

The Company collects your contact details and website usage data to enable you to access your Personal Area in order to: (i) download documents regarding services you have purchased from your Personal Area; (ii) proceed with other requests made through the website.

Basis for processing: the fulfilment of contractual obligations.

The provision of data is obligatory to be able to respond to your requests; without this we will not be able to proceed.

c) Customer Satisfaction surveys

The Company may use your Contact Data to conduct surveys measuring the level of satisfaction (so-called customer satisfaction studies) with the service provided.

Basis for processing: consent; failure to provide this does not have consequences for contractual relationships.

Your consent may be revoked at any time by clicking on the following link.

d) Marketing to respond to your needs and to provide you with promotional offers in-line with your preferences (ed.: we have also included possible profiled marketing)

The Company may process your contact data for the purposes of marketing and advertising to inform you about promotional sales initiatives, performed using automated contact methods (emails, text messages and other mass-messaging tools, etc.) and traditional contact methods (for example phone calls by an operator), or for market research and statistical surveys, should you give us your consent.

The Company may likewise process your contact details, interests and other personal data to send you commercial communications in-line with your preferences, based on a specific customer profile, should you grant us specific further consent.

Basis for processing: consent; failure to provide this does not have consequences for contractual relationships.

Consent may be revoked at any time by clicking the following link (ed.: it is necessary to keep track of any consent granted to allow the data subject to easily exercise his/her right to opt-out, as well as for proof of consent according to the different formulae for consent shown at the foot of this document).

e) Compliance with legally-binding requests to fulfil legal obligations, regulations or provisions of the judicial authorities, as well as to defend rights by judicial means.

The Company collects your contact details to fulfil legal obligations and/or to defend its rights by judicial means.

Basis for processing: legal obligations that the Company is obliged to comply with.

f) Personal, identification and CV data, as well as any sensitive data collected following the upload of the data subject's CV, is processed and used to proceed with the request of the data subject and, more precisely, to proceed with assessment of the bases for recruitment and/or beginning a working relationship. The collection process will regard only common data; therefore the candidate will not be required to provide particular sensitive data as defined in art. 9 of Regulation 2016/679 or data regarding his/her state of health.

An exception to this is in the event that the data in question must be known for a working relationship in the course of being established, with particular reference to the data subject’s possible membership of protected categories and any pre-employment medical examinations.

The provision of data is optional and is deferred to the candidate's desire to present his/her CV.

As regards any data subsequently requested by the Data Controller, failure to provide this will make it impossible to proceed with an assessment of the conditions for recruitment and/or the start of the working relationship and, therefore, any possible establishment of a relationship with the Data Controller.

Basis for processing: the consent of the data subject.

g) Contacts from mailing lists or newsletters: by registering with the mailing list or newsletter, the User's email address is automatically included in a list of contacts to whom email messages containing information relating to our activities - including commercial and promotional - may be sent. The User’s email address might also be added to this list as a result of a contact by post or through a previous job or working relationship.

Personal Data collected with a form through the website or telephone contact: email, first name, surname, company data, telephone number, address, city, province, post code, company name, website.

Basis for processing: the consent of the data subject who subscribes to the newsletter and the legitimate interest of the data controller to proceed with the service, given evidence that the recipient of the newsletter interacts with the content of the message.

HOW WE KEEP PERSONAL DATA SECURE

The Company uses a wide range of security measures to improve the protection and maintenance of the security, integrity and accessibility of your personal data.

All your personal data is stored on our secure servers (or on secure printed copies) or on those of our suppliers or commercial partners, and is accessible and usable based on our standards and security policies (or equivalent standards of our suppliers or commercial partners).

Among others, we adopt measures such as:

- rigorous restriction of access to your personal data, according to need and solely for the purposes communicated;

- perimeter security systems to prevent unauthorized access from externally;

- permanent monitoring of access to IT systems to identify and halt the abuse of personal data;

- transactions on our websites requiring your personal data to be entered are encrypted using Secure Socket Layer (SSL) technology

Wherever we have supplied you (or you have chosen) a password enabling you to access our website or the applications or services we provide, you will be responsible for the secrecy of this password and for compliance with any other security procedure that we inform you of. Please do not share your password with anybody.

HOW LONG WE STORE YOUR INFORMATION

We store your personal data only for the time needed to achieve the purposes for which it was collected or for any other related, legitimate purpose. If personal data is processed for two different purposes, therefore, we will store this data until the purpose with the longest term ceases, but we will no longer process personal data for the purpose for which the storage period has already ceased.

We limit access to your personal data solely to those parties needing to use it for relevant purposes.

When your personal data is no longer needed, or when there is no longer a legal requirement for its storage, it is irreversibly anonymized (and can be stored in this way) or securely destroyed.

Here below are the periods of storage relating to the different purposes listed above:

a) and e) Fulfilment of contractual and legal obligations: data processed to fulfil any contractual obligation may be stored for the entire duration of the contract and in any event no longer than the following 10 years, in order to verify any outstanding accounts including accounting documents (for example invoices) . In the event of disputes: in the event that we defend ourselves or act or make claims against you or third parties, we may store personal data that we regard as reasonably necessary to process for such purposes, for the period in which this claim can be pursued.

b) Operational management and purposes strictly connected with these for access to the website: data processed for this purpose may be stored for the duration of the contract and in any event no longer than for the following 10 years.

c) For purposes of customer satisfaction surveys: data processed for this purpose may be stored for 24 months from the date on which we received your most recent consent for this purpose (unless objection is expressed to receiving further communications). To be coordinated with letter c) of the previous paragraph

d) For marketing purposes, and also profiled marketing: data processed for marketing purposes may be stored for 24 months from the date on which we received your most recent consent for this purpose (unless objection is expressed to receiving further communications); that used for profiled marketing purposes, on the other hand, will be stored for 12 months.

f) The processing of personal data relating to the purpose of verifying the conditions for recruitment and/or the start of a working relationship is carried out while storing the data for a period of not more than 12 months from its receipt.

g) Contacts from mailing lists or newsletters: these may be stored for 24 months from the date of subscription to the service or from the last date on which we obtained evidence of usership of the content of the service.

Method of processing
The Data Controller processes Users’ Personal Data while employing the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of the Personal Data.
The processing is carried out using IT and/or telematic tools, and using organizational methods and a logic that are strictly correlated to the purposes indicated. As well as the Data Controller, access to the Data may in some cases be given to categories of appointees involved in the organisation of the website (administrative, commercial, marketing or legal personnel, system administrators) or external persons (such as suppliers of third party technical services, postal couriers, hosting providers, IT companies, advertising agencies) that are also, if necessary, appointed as Data Processors by the Data Controller (Article 28 of Regulation (EU) 2016/679). The up-to-date list of Data Processors can always be requested from the Data Controller.

Place
Data is processed at the operational premises of the Data Controller and in any other place in which the parties involved in the processing are located.

Legal defence
The User's Personal Data may be used by the Data Controller by judicial means or in the stages preparatory to their possible use in defence against the abuse of this website or its related services by the User.
The User declares that he/she is aware that the Data Controller may be required to disclose Data by the public authorities.

Exercising of rights by Users
LA BOTTEGA DELL'ALBERGO S.P.A. guarantees that it can exercise the rights pursuant to article 12 of the GDPR at any moment. In particular you have the right:
- to know whether the Data Controller holds and/or processes your personal data and to access it in full while also obtaining a copy (Article 15, Right of access),

- to correct any incorrect personal data or to supplement incomplete personal data (Article 16, Right to rectification);

- to erase personal data held by the data controller if one of the grounds provided for by the GDPR applies (Right to erasure, Article 17);

- to ask the data controller to restrict processing only to certain personal data, if one of the reasons provided for by the Regulation applies (Article 18, Right to restriction of processing);

- to request and receive all your personal data processed by the data controller in a structured, commonly used and machine-readable format or to request transmission to another data controller without hindrance (Article 20, Right to portability);

- to object, wholly or in part, to the processing of data for the purpose of sending advertising material and for market research (combined provisions with Consent) (Article 21, Right to object)

- to object, wholly or in part, to the automated or semi-automated processing of data for purposes of profiling (combined provisions with Consent)

These rights may be exercised by contacting the data controller using the contact details shown in the appropriate section of this notice.

You also always have the right to lodge a complaint with the Personal Data Protection Authority, which can be contacted at garante@gpdp.it or through the website http://www.gpdp.it.

Amendments to this privacy policy
The Data Controller reserves the right to make amendments to this privacy policy at any time by communicating this to Users on this page. In the event of non-acceptance of amendments to this privacy policy, the User is required to cease its use and may ask the Data Controller to delete his/her Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected until that moment in time.

Legal references

Notice to European Users: this privacy notice applies articles 13 and 14 of “REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)” and the provision “Identification of simplified methods for notifying and acquiring consent to the use of cookies”, in Gazzetta Ufficiale no. 126 of 3 June 2014.


15/11/2018 09:00:36